GapCatcherA familiar place for every task
Five clear destinations keep daily inquiries separate from reporting and setup. Start with Needs Attention, then open Review for the customer record and staff actions.
GapCatcher 2.0 · Early access
Catch the inquiry.
Keep the opportunity.
A busy day shouldn’t mean a forgotten customer. Give your team one straightforward place to track inquiries, review follow-ups and record the next step.
Don’t Let Profits Leak Away.
Built for plumbing offices and receptionists. GapCatcher 2.0 early-access preview. Human oversight comes first.
Your next step, in view Fictional demo
Less guesswork. More clarity.No invented revenue claims. Just a clear view of the work.
Simple website connectionReceptionist-friendly controlsYour team stays in charge
See what your team sees
One workspace.
A clear next action.
Home, Inquiries, Appointments, Reports and Settings. See the current workspace, built around the way a plumbing office works. All names, inquiries and metrics shown are fictional.
Know what needs your team
Text, symbols and distinct status colors show what is new, in progress or waiting for approval. Urgent priority stays visible alongside the workflow stage.
A little guidance when you need it
An optional step-by-step tour explains core controls. Move forward, go back or skip at any time, then replay it from Help / Tour. Completed tours stay dismissed in that user’s browser.
A clearer queue
See the stage.
Keep priority in sight.
Color is only part of the story. Every status has a label and symbol, so your team can scan the queue without relying on color alone.
○ New / unassigned↻ In review / in progress◷ Waiting for approval / follow-up✓ Booked · staff-recorded— Closed / cancelled! Urgent / needs intervention
Urgency is a separate priority. A recorded booking can still be urgent. Stopping follow-ups does not mark unanswered messages resolved.
From first inquiry to recorded outcome
A simple rhythm for a busy team.
Capture
A customer submits an inquiry through your connected form.
Track
GapCatcher records it in the company’s workspace.
Review
Your team reviews the response and follow-up.
Take ownership
Staff step in and stop automation when needed.
Record a booking
Staff record the booking and its details. A request alone is not a booking.
See the result
The owner reviews bookings and inquiry outcomes.
This workflow is locally tested with fictional data. Real provider delivery and external website installations still require supervised qualification.
Guidance at your own pace.
Start with what
you already know.
- In a supervised pilot, set up your company account.
- Save business details and office hours.
- Choose your website platform and copy the form or link.
- Send a fictional test and check its receipt.
- Use the optional tour, then replay it from Help / Tour.
Straightforward pricing direction
Built to stay approachable.
Proposed early-access pricing. Plans, allowances, support and availability are not finalized. Subscriptions and checkout are not open.
Starter
$99/ month
Proposed for an owner-led service team.
- Inquiry capture and tracking
- Guided website form setup
- Staff-recorded appointments
Proposed package; not available for purchase.
Early access detailsGrowth
$179/ month
Proposed for a team with a growing inquiry queue.
- Inquiry and follow-up workspace
- Staff takeover and status tracking
- Booking and outcome reporting
Proposed package; not available for purchase.
Early access detailsBusiness
$249/ month
Proposed for a more established service operation.
- Company roles and access controls
- Website test and health diagnostics
- Guided administrator handoff
Proposed package; not available for purchase.
Early access detailsFeatures listed exist in the application; their allocation to tiers is illustrative. No usage allowance, service-level guarantee or live delivery entitlement is promised.
A few useful answers
Clear expectations from day one.
Can I use my existing website?
You can add an iframe inquiry form where your editor and plan allow it, or link to a separate form page. Guidance covers common builders. Existing-form destinations are never changed automatically. An actual external installation still needs testing.
Will it send real messages today?
The demo uses simulated delivery. Real email provider operation is not commercially qualified. SMS and AI phone answering are not offered here.
Can a receptionist take control?
Yes. The application has staff takeover, stop-follow-up controls and appointment recording. Permissions and confirmation prompts remain part of that workflow.
What does a successful connection test prove?
It proves the exact marked inquiry reached GapCatcher. A local test does not verify a live external website or provider.
Can I subscribe or pay now?
No. The displayed prices are proposals. Checkout is disabled and no subscription is created by this site.
Does the preview collect my information?
Public collection is disabled. This static website has no signup or inquiry form, payment collection or analytics. Viewing screenshots does not create an account.
Clear expectations
In the preview.
Clear about what comes next.
Private preview
Inquiry capture, receptionist review, staff handoffs, requested appointment windows and evidence-aware reports. New appointment tools are enabled per company by its owner.
Human decisions
A requested window is not a confirmed booking. Staff record how a booking was verified. GapCatcher does not invent calendar availability or recovered revenue.
Future modules
Connected scheduling, standalone availability, Dispatch Integrity, technician mobile tools and ContractOS are future work, not features available to buy today. Live customer email and public signup remain disabled.
An intentional first step
Make room for
fewer missed opportunities.
Early access is being prepared for plumbing teams. Public signup and pilot requests are currently closed. Explore the current workspace and what a supervised pilot would cover before deciding whether it fits your office.
Information only. No signup, payment or live customer messaging.